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Digital participation

Introduction

The Office of the Governor of Al Buraimi adopts a digital community engagement approach as a fundamental strategic tool to enhance the community’s role in effective communication and contribution to government decision-making processes. This strategy highlights the office's dedication to enhancing transparency and fostering collaboration between the government and the public. It encourages citizens and service users to actively participate by sharing their opinions and suggestions, which play a key role in shaping policies, legislation, and regulations.

By fostering this engagement, the Governor's Office aims to refine and elevate government services to address the increasing needs of citizens. The office is committed to ensuring these services are delivered effectively and efficiently through diverse digital channels. Additionally, it strives to build trust and collaboration with the local community, supporting the achievement of sustainable development goals and enhancing the overall well-being of residents in Al Buraimi Governorate.

Involving the community in decision-making is a fundamental pillar for achieving the office’s vision of better governance. It ensures the delivery of innovative and effective government services that meet citizens' expectations and contribute to the comprehensive development of the governorate.

Objectives

Enhancing Beneficiary Involvement in Decision-Making: Empowering beneficiaries to become true partners in the government decision-making process by collecting their opinions and ideas, analyzing them, and effectively using them to improve the quality of services and develop system projects, regulations, and legislation.

Promoting Transparency and Accountability: Ensuring that the decision-making process is open and transparent by regularly sharing results with beneficiaries and clarifying how their aspirations and needs influenced the decisions made. This approach enhances mutual trust and ensures that beneficiaries feel their opinions have a real impact.

Providing and Developing Digital Participation Channels: Designing and offering multiple, user-friendly digital channels to enable effective participation from beneficiaries. Direct links to these channels, along with detailed explanations for each, will be provided to facilitate comprehensive and effective access and use.

Achieving Continuous and Sustainable Interaction: Building a sustainable relationship between the government and the community through ongoing interaction and participation, even after decisions are made, to ensure the monitoring of the impact of these decisions and the flexible updating of policies and services based on continuous feedback from beneficiaries.

Policy
تقرير رؤية عُمان 2040
Updated version of the Digital Engagement Policy for State Administrative Organizations - Ministry of Transport, Communications and Information Technology.
Guidelines
تقرير رؤية عُمان 2040
Updated version of the Guidelines for Digital Engagement in the Government Sector - Ministry of Transport, Communications and Information Technology.
Topic
تقرير رؤية عُمان 2040
Developing the governorate's electronic portal.
Topic
تقرير رؤية عُمان 2040
Developing the investment system.
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